Background By the end of 2025, traditional landline telephone networks in the UK will be phased out and replaced by digital (VoIP) systems delivered via broadband. This national “Digital Switchover” affects anyone using landline-based devices, including many telecare systems vital to people with chronic illnesses like chronic pulmonary aspergillosis (CPA), ABPA, and SAFS.
This document provides clear guidance for aspergillosis patients and carers concerned about how this change affects telecare equipment such as fall alarms, pendant buttons, and GPS trackers.
Why This Matters for Aspergillosis Patients Many people with aspergillosis rely on telecare to remain safe at home. These may include:
- Fall detectors
- Emergency pendant alarms
- Door sensors
- GPS trackers
- Daily wellbeing check-in devices
These systems were typically connected to analogue landlines. Once the switch to digital phone lines is made, some older devices may stop working correctly unless they are upgraded or adapted.
What Changes with the Digital Switchover?
| Feature | Current (Analogue Landline) | Future (Digital via Broadband) |
|---|---|---|
| Phone line works during power cuts | Yes | No (unless battery backup is added) |
| Telecare devices plug into phone socket | Yes | Only with compatible router or adapter |
| Works independently of broadband | Yes | No, relies on internet connection |
Common Concerns and Solutions
- “Will my current telecare alarm still work?”
- Possibly not. Many older alarms won’t function over digital broadband lines.
- Solution: Ask your alarm provider if your device is VoIP compatible or if they can supply a digital-ready or cellular version.
- “Will full fibre broadband stop my telecare from working?”
- Not automatically, but older devices may be incompatible.
- Solution: If switching to full fibre, ensure your telecare system can plug into the new router or ask about an analogue telephone adapter (ATA) with battery backup.
- “What happens during a power cut?”
- Digital lines go down unless you have a UPS (Uninterruptible Power Supply) or the telecare device is cellular-based.
- “Can I upgrade to something more future-proof?”
- Yes. Many councils and private providers now offer mobile-enabled alarms with built-in SIM cards and GPS.
- These do not rely on landlines or home Wi-Fi.
What You Should Do Now
- Contact your telecare provider
- Ask if your current device is digital-compatible.
- Request upgrade options if needed.
- Speak to your broadband provider
- Let them know you use telecare. Ask about battery backup or compatibility.
- Contact your local Adult Social Care team
- Many councils are offering free or subsidised upgrades to digital or mobile telecare.
- Test your system
- Before and after switching broadband providers, run a test call with your alarm provider.
Summary As the UK phases out analogue landlines, it’s essential for patients and carers to act early. Ensuring your telecare system is compatible with digital broadband will help maintain your independence and safety. Monitoring your oxygen saturation may also support early detection of lung health changes.
Resources for Further Help
- Aspergillosis Patient Support
- Aspergillus & Aspergillosis Resources
- Ofcom Digital Switchover Advice
- Your local council’s Adult Social Care department
If you have questions or need help contacting the right services, the National Aspergillosis Centre support team can guide you.
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