Ukufikelela kwiiNkonzo zikaGqirha: Isishwankathelo esineenkcukacha
NguLauren Amflett

 

NgoMeyi ka-2023, urhulumente wase-UK kunye ne-NHS babhengeze i-multi-million-pound overhall yeenkonzo zokhathalelo oluphambili ukwenza kube lula ukuba izigulane zifikelele kwiingcali zabo eziqhelekileyo (GPs). Apha, sinika inkcazo ecacileyo malunga nokuba olu tshintsho luthetha ntoni kwizigulane, ukusuka ekuphuculweni kweteknoloji ukuya kwindima yokunyamekela abahambahambayo.

Amagqabantshintshi aPhambili kwisiCwangciso esitsha

  • Impendulo ekhawulezileyo kwimibuzo yesigulana

Izigulane ngoku zinokufumanisa ukuba isicelo sazo siza kusingathwa njani na kwangaloo mini zidibana ngayo noGqirha wazo. Oku kuphelisa isidingo sokuba izigulane ziphinde zifowune kamva ukuze zifumanise ubume bemibuzo yazo.

  • Uphuculo lweTekhnoloji

Kulo nyaka, i-£ 240 yezigidi zotyalo-mali iya kwenziwa ukuze kuthathelwe indawo iinkqubo zefowuni ze-analogue ezindala kunye nomnxeba wanamhlanje wedijithali. Oku kuqinisekisa ukuba izigulane azize zidibane neethowuni ezibandakanyekileyo xa zifowunela ugqirha wazo.

  • Izixhobo ezikwi-Intanethi

Izixhobo ekulula ukuzisebenzisa kwi-intanethi ziya kwaziswa ukunceda izigulana zifumane ukhathalelo oluludingayo ngokukhawuleza. Ezi zixhobo ziya kuhlanganiswa kunye neenkqubo zeklinikhi, zivumela abasebenzi bokwenza ukuba bachonge izigulane kunye nolwazi lwabo ngokukhawuleza.

  • Izikhundla eziNgxamisekileyo neziNgangxamisekanga

Ukuba imfuno yesigulana ingxamisekile, baya kuvavanywa baze banikwe idinga kwangolo suku lunye. Kwiimeko ezingangxamisekanga, ukuqeshwa kufuneka kunikezelwe kwiiveki ezimbini, okanye izigulane ziya kuthunyelwa kwi-NHS 111 okanye kwikhemesti yendawo.

  • Indima yabaPhathi beeNavigator

Abasebenzi bokwamkela iindwendwe baya kuqeqeshwa ukuba babe 'ngabahambi ngeenqwelo-moya' abaqokelela ulwazi baze balathise izigulane kwezona ngcali zifanelekileyo zokhathalelo lwempilo. Oku kujolise ekwenzeni lula kunye nokulungelelanisa inkqubo yezigulane.

Oku kuthetha ntoni kwizigulana

  • Ufikelelo olulula kooGqirha

Isicwangciso esitsha sijolise ekupheliseni umkrwelo wentsimbi yesi-8 ekuseni wokuqeshwa ngokuphucula ubuchwephesha kunye nokunciphisa i-bureaucracy. Izigulana ziya kukufumanisa kulula ukuya kwiqela labo lokuziqhelanisa ngokubanzi kwi-intanethi okanye ngefowuni.

  • Amaxesha okuphendula ngokukhawuleza

Izigulana ziya kwazi ukuba umbuzo wazo uya kulawulwa njani kwangolo suku zidibana nazo. Olu luphuculo oluphawulekayo ngaphezu kwenkqubo yangaphambili, apho izigulane kwakufuneka zibuyele okanye zilinde impendulo.

  • Ukhetho oluLungileyo ngakumbi

Ukuqaliswa kweenkqubo zanamhlanje zokubhukisha kwi-intanethi kunye nemiyalezo ziya kunika izigulane indlela efanelekileyo yokufumana uncedo olufunayo, ukukhulula imigca yefowuni kwabo bakhetha ukufowuna.

  • Ukhathalelo olukhethekileyo

Abaqhubi beenqwelo-moya baya kunceda ukuvavanya, ukubeka phambili, kunye nokuphendula kwiimfuno zesigulane. Baza kuqondisa izigulane kwezinye iingcali ngaphakathi kwendlela eqhelekileyo okanye ezinye iingcali zonyango, ezifana noosokhemesti basekuhlaleni, abanokwazi ukuhlangabezana neemfuno zezigulane.

Isicwangciso esitsha sikarhulumente sokuphucula iinkonzo zokhathalelo lokuqala linyathelo elibalulekileyo ekuphuculeni indlela izigulane ezinxibelelana ngayo noGqirha wazo. Ngophuculo lwetekhnoloji, abahamba ngeenqanawa zokhathalelo olukhethekileyo, kunye nokuzinikela kumaxesha okuphendula ngokukhawuleza, izigulana zime ukuze zixhamle kakhulu kolu tshintsho. Injongo kukwenza izinto zibe lula ngakumbi kwizigulane kwaye wenze umthwalo womsebenzi ulawuleke ngakumbi kumaqela asebenza ngokubanzi, ngaloo ndlela kuphuculwe inkqubo yokhathalelo lwempilo ngokubanzi.

Isicwangciso esipheleleyo sinokufikelelwa apha. 

Yintoni onokuyilindela kugqirha olungileyo: Isikhokelo esiluncedo esipapashwe yiKomishoni yoMgangatho wokuKhathalela (CQC) siyafumaneka apha.