Your feedback helps us improve care. There are three ways to share your experience with the National Aspergillosis Centre (NAC). Each has a different purpose — you can use one or more.
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Friends & Family Test (FFT) – the national NHS question about whether you’d recommend our service.
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MFT Patient Experience Survey – a more detailed survey used across Manchester University NHS Foundation Trust (including NAC).
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Care Opinion – a public website where anyone can read and share stories about NHS care across the UK.
1) Friends & Family Test (FFT)
This short national survey asks whether you’d recommend our service to friends and family.
Complete the FFT: https://bit.ly/3wUmj3w
Why it matters: FFT gives us a quick snapshot of patient experience and allows national benchmarking.
2) MFT Patient Experience Survey
This Trust-wide survey collects more detailed feedback about your experience with services at MFT, including NAC.
Share detailed feedback (MFT): https://ex.civicamysay.co.uk/BBZgH6Czyf
Why it matters: We use these results to improve how our clinics run, communications, and support.
3) Care Opinion (public comments)
Care Opinion is a public, independent website for patient stories about NHS care across the UK.
Post or read stories on Care Opinion: https://www.careopinion.org.uk/services/r0a66
Note: Comments about NAC shoudl be entered/read under North Manchester General Hospital → Infectious Diseases, which is NAC’s official NHS registration, even though the clinic is sited at Wythenshawe Hospital.
Questions, concerns, or compliments (PALS)
If you have comments, questions or concerns about the care you’ve received, the Patient Advice and Liaison Service (PALS) can help.
Email: [email protected] | Phone: 0161 276 8686
How we use your feedback
We review all feedback regularly to improve services and patient information.
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Privacy: Survey responses are handled according to NHS and MFT policies.
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Accessibility: If you need this page in another format or language, please let us know via PALS.